Industry News

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See the latest news, press releases, trending topics, stories from across the digital transformation industry and leading publications, as well as recent press highlights

How ServiceNow Financial Services Operations (FSO) is Revolutionizing the Financial Industry

Swaroop Raj

2023.02.16.

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an offering by ServiceNow utilizing its existing platform…

Deploying a Sitecore Instance on a “Local” Kubernetes (k8s) Setup

Karega Anglin

2023.02.14.

Have you ever wondered about having a local Sitecore instance on a local deployment of k8s? I was curious and…

From Data Swamp to Data Lake

Chuck Brooks

2023.02.14.

For several years now I have heard people that wanted to slow the progress of companies becoming data-driven use the…

Mastering Cloud Transformation for Business: Program Model

Steve Holstad

2023.02.14.

As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Balancing the…

Why Customer Care Is the Heart of Your Healthcare Organization

Marlana Voerster

2023.02.14.

For healthcare and life science organizations, the folks on the front lines manning the phones, answering customer questions and solving…

The Problem with “We Should”

Brandon Luhring

2023.02.08.

“We Should” is Said a Lot I’ve worked at a handful of companies throughout my career. If you split the…

Why Customer Data Platform is your Enterprise’s Golden Ticket to Business Growth

Abishek Balakumar

2023.02.07.

Today, more than ever, businesses require a direct relationship with their customers across all touchpoints. A Customer Data Platform can…

Bringing Customers Along on the Digital Journey

The MIT SMR Editors.

2022.09.22.

Successful digital transformation demands that legacy companies evolve their traditional value chains to create new data-fueled value propositions for their…

Investing in a Tech Platform to Enable Better Banking

The MIT SMR Editors.

2022.09.22.

Topics Leading With Impact In this series, author and organizational coach Chris Clearfield talks with leaders who manage technology-driven teams…

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